feature-sales_journey_assistant
Leverage business by supporting your Sales Team with great tools. Plan, prepare and perform great with impactful Sales Visits.

Sales Journey Assistant - embedded in our Travata Dynamics 365 Solution - helps sales teams structure, organize, manage & document Sales Journeys with thorough planning & structured follow-up of face-2-face customer visits. Sales Journey Assistant leverages Dynamics through a 5-step process: qualify, preparation, visit, debrief and reporting.

Sales Journey Assistant helps the CRM users with their customer visits allowing them to:

  • Translate all activities in a Sales Plan in a phased process & structured Visit Reports
  • Organize & manage customer visits generating Visit Reports based on templates
  • Qualify & prepare well upfront with adequate & relevant discussion points
  • Capture content of all customer encounters with high accuracy & completeness
  • Timely accomplish Customer Journey Planning (activity, travel & break duration) with Integrated Travel Computing & Optimization
  • Ask adequate questions, document pertinent outcomes, capture & communicate all relevant feedback
  • Open new opportunities, improve customer experience & loyalty, boost salespeople’s efficiency

 

Top time-saving features include:

  • Process-led customer visit execution
  • Structured Visit Reports with templates
  • Efficient planning & orchestration
  • Prepare, manage, document & share discussion points
  • Follow-up efficiently with automated feedback & reporting