Realdolmen, Pratyaya and Microsoft invite you for a session on Delivering Omnichannel Customer Experiences for Insurance. During this session we will go through the actual challenges that insurance companies have within the age of digital transformation and offer you a way in which you can handle an omnichannel approach within the insurance business world.
What will you learn?
We will demonstrate how you can get clear insights into your customer or intermediate parties. Those insights will be delivered on quantity level such as portfolio evolution, premium – claims ratio, retention ratio’s, business line weight, renewal overview, as well as on quality level items such as product knowledge, training needs, marketing effort, brokerage loyalty, Customer data segmentation etc. Combine all this with a very user-friendly interface and you will get the ideal customer experience. This is made possible through our solution Traviata for Insurance.
|Date:||Thursday, April 26th|
|Timing:||14:00 - 18:30|
Conference Room SINOMB 22CF-15 (24) AV
1 Marina Boulevard - level 22
|Participation is FREE
Please note that complimentary attendance is subject to approval
This session is relevant for those who are responsible for the CRM of Insurance companies. Typically, if you are a CIO, IT Director, Head of CRM, CRM Manager, Solution Architect in the CRM domain - this would be of interest to you.