CRM for Insurance seminar 2016 - presentations

Thursday, February 18, 2016

On February 18th 2016, we held our annual Insurance seminar in Belgium.  You'll find the related blog posts, video's and all the presentations on this page.

Blog posts

01 - In insurance, the customer should come first. Ensure they always will be first (overview)
02 - The Relevance of Insurance in the Digital Age (Assuralia)
03 - Better customer service in insurance thanks to CRM (Frederic Pieters, Realdolmen)

Presentations

01 - Intro - Olaf Hoppenbrouwers - RealDolmen - download slides
02 - Keynote: The Relevance of Insurance in the Digital Age - Wauthier Robyns - Assuralia - download slides
03 - Microsoft's Customer Engagement Strategy - Frederic Pieters - RealDolmen - download slides
04 - Demo: Travi@ta CRM for Insurance Carriers - Anaïs Loits - RealDolmen - download slides
05 - Agency Service Management at AG Insurance - Kris Couck - AG Insurance - download slides

Video's

01 - general overview

02 - interview & keynote Wauthier Robyns (Assuralia)

03 - customer engagement (Frederic Pieters, RealDolmen)

04 - interview Kris Couck (AG Insurance)

 

CRM for Insurance seminar 2016 - 01
CRM for Insurance seminar 2016 - 02
CRM for Insurance seminar 2016 - 03 - intro
CRM for Insurance seminar 2016 - 04 - Assuralia
CRM for Insurance seminar 2016 - 05 - Wauthier Robyns
CRM for Insurance seminar 2016 - 06
CRM for Insurance seminar 2016 - 07
CRM for Insurance seminar 2016 - 08 - demo
CRM for Insurance seminar 2016 - 09 - AG Insurance
CRM for Insurance seminar 2016 - 10